Know what you pay.

Help us change the law.

For decades, banks and foreign exchange services have used hidden fees to overcharge consumers on international transfers and travel money.

The EU have passed a new law that will force all foreign exchange providers in Europe to be upfront about the cost of making international payments – and put an end to hidden fees for good.

This is only the first step. This new law is good news for millions of pensioners, retirees, expats, students, and businesses who need to convert their money or make overseas payments within the European Union, but they will still get ripped off when they send, spend or receive money outside the European Union.

The fight is not over. Banks and other international payments providers have over a year to make these changes. It’s only a few tweaks, so there is no reason for them to wait that long. Hold them to account. Sign up here and demand to #knowwhatyoupay when you send and spend your money abroad.

World Bank

The single most important factor leading to high remittance prices is a lack of transparency in the market.

European Commission

The Commission is aware of practices that make it difficult for consumers to make an informed decision when using currency conversion services. It is therefore analysing the possible options to either increase transparency and/or ensure that the fees that are charges are reasonable.


Consumers need to have access to simple, transparent and cost-effective financial products, irrespective of where they live in the EU.